TRUST & SAFETY
Honest listings. Fair prices. Your privacy.
Wayvilo only works if you can trust what you see. Here’s how we review listings, keep prices honest, handle reviews and reports, and protect your information.
WHAT WE DO
How we keep Wayvilo trustworthy
Listings are reviewed
New listings are checked by the Wayvilo team before they go live. Only verified companies can publish complete listings directly.
Companies can be verified
The Wayvilo Verified badge means we’ve confirmed the rental company is who it says it is.
Prices follow strict rules
Companies must enter real prices and every required fee. Savings are compared with the cheapest booking site we have a price for, so they’re never overstated. How pricing works
Reviews come from real stays
Only travelers with a booking the rental company confirmed can review a home, after the stay. Companies can reply publicly but can’t remove reviews.
Easy to report a problem
Report a listing, a price, a review or a photo, and our team will look into it. Get help
Your information stays yours
Plans are private to their members, uploaded photos have location data removed, and you can download your records or ask us to delete your account. Privacy Policy
BEFORE YOU BOOK
Tips for booking safely
Wayvilo doesn’t take bookings or payments. You book with the rental company, so a few simple checks go a long way.
Do
- Book through the rental company’s official website, the link on the Wayvilo listing.
- Confirm the final price, taxes, fees and cancellation terms before you pay.
- Pay by card or through the company’s booking system so you have payment protection.
- Keep your booking confirmation and receipts.
Watch out for
- Requests to pay by wire transfer, gift card or cryptocurrency.
- Messages asking you to book through a different website or email address.
- Prices far below everything else in the area.
- Pressure to pay immediately to “hold” a home.
If something doesn’t feel right, don’t pay. Tell us and we’ll look into the listing.
QUESTIONS
Common questions
Is a listing on Wayvilo an inspection of the home?
No. Our review checks that a listing is complete and follows our rules. We don’t visit homes. Confirm details, house rules and cancellation terms with the rental company before you book.
What happens if a price is wrong?
Use “Report a price difference” on the home, or contact us. We’ll check with the rental company, and listings with outdated or understated prices can be removed.
Can a rental company pay to rank higher?
No. No company pays to appear or rank on Wayvilo, and sorting is never sold.
Who can write a review?
Travelers whose trip plan has a booking the rental company confirmed, after the stay ends. People who manage or work for the home’s company can’t review it.
Who sees my trip plans?
Only the people who join them. Budgets you set are private unless you choose to share them with your group.